Shipping policy

At National Bollards Australia, we provide fast, reliable Australia-wide shipping for bollards, safety barriers, and access control products. Whether you're ordering for residential, commercial, or industrial use, we ensure secure delivery across Melbourne, Sydney, Brisbane, and beyond.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on weekends or public holidays
  • Custom, bulk, or made-to-order bollards may require additional processing time
  • You will receive a confirmation email once your order has been dispatched

Australia-Wide Shipping

We offer nationwide delivery across Australia, including:

  • Melbourne (VIC)
  • Sydney (NSW)
  • Brisbane (QLD)
  • Adelaide (SA)
  • Perth (WA)
  • Regional and remote areas

We specialise in shipping heavy-duty bollards and commercial safety equipment securely via trusted freight partners.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Product weight and dimensions
  • Quantity ordered

For bulk orders or commercial projects, we provide custom freight quotes to ensure the most cost-effective delivery solution.

Delivery Timeframes

  • Melbourne Metro: 1–3 business days
  • Other Metro Areas (Sydney, Brisbane, Adelaide): 2–5 business days
  • Regional Areas: 3–10 business days
  • Remote Locations: 5–14 business days

Please note: Delivery times are estimates and may vary due to freight carrier schedules or external factors.

Freight Delivery Information

  • Orders are delivered via freight carriers or courier services
  • A business address is recommended for delivery
  • Someone must be available to receive and sign for the delivery
  • We do not deliver to PO Boxes

For large bollard orders, you may require unloading assistance or forklift access.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery in real time.

Click & Collect – Melbourne

We offer warehouse pickup in Melbourne for customers who prefer to collect their order.

  • Pickup is available once your order is ready
  • Our team will notify you with collection details

Delays & Shipping Issues

While we aim to provide fast bollard delivery across Australia, delays may occur due to:

  • Freight carrier disruptions
  • Weather conditions
  • High-demand periods

We will assist in tracking and resolving any delivery issues where possible.

Damaged or Missing Items

Please inspect your order upon delivery.

If your order arrives damaged or incomplete:

  • Contact us within 48 hours
  • Provide photos and order details

We will organise a replacement or resolution promptly.

Installation Services

If you’ve requested bollard installation services, our team will contact you to arrange a suitable time.

We provide professional installation for:

  • Removable bollards
  • Fixed bollards
  • Key lock bollards
  • Surface-mounted bollards

Contact Us

National Bollards Australia
Email: sales@nationalbollards.au
Phone: 1300 402 408
Website: https://nationalbollards.au/